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We offer a variety of sports apparel that can be fully customized. You can place orders for many different kinds of jerseys, shorts, t-shirts, and more with your personal designs. We have the resources to take care of your sports gear related requirements. For any kind of explanation regarding our services, modes of payment, refunds, discounts, tracking, and more, you may go through our Frequently Asked Questions (FAQ) section.

General Information

Our standard printing method is sublimation. We will print your designs onto a sheet of high-release paper, then transfer them onto the apparel. The ink is heated until it disintegrates into the corresponding fabric. The feeling of the design texture is minimal. This is our most advanced style printing method, and most popular across the industry. We can ensure you that we will always use the highest quality printing method to make sure your apparel looks and feels great. For select products we offer embroidery as well.
We are located in Houston, Texas. We ship from Houston and China. Most production occurs in China.
The best way to get a quote is by visiting our home page - https://www.sportsgearswagpromo.com. Select your sport and the apparel you are interested in to view the associated price chart at the top of the webpage. The price chart breaks down the cost per item without customizations. To view the total cost with customizations, complete the step by step ordering process indicated on our website to retrieve an instant quote. Proceeding to the shopping cart will state the total quote with shipping. If you have a special request or any questions, you may always email us at sales@sportsgearswagpromo.com. You may also call us at any time at 1-833-301-6511 and we will be more than happy to help.
Most of our jerseys and shorts are made of 100% polyester. We have multiple fabric types to choose from.
Our standard printing method is sublimation. We will print your designs onto a sheet of high-release paper, then transfer them onto the apparel. The ink is heated until it disintegrates into the corresponding fabric. The feeling of the design texture is minimal. This is our most advanced style printing method, and most popular across the industry. For select products we offer embroidery as well. We can ensure you that we will always use the highest quality printing method to make sure your apparel looks and feels great.
We have no minimum order quantities across all of our products. You may purchase as many items as you would like.
We have the fastest turnaround time in the nation. Standard industry turnaround is 14-30 business days for production and 2-7 additional business days for shipping. However, with us, our turnaround time including production and delivery is as little as 2-7 business days. You may choose the preferred delivery date before submitting your order. We have multiple delivery dates to choose from including free shipping on qualifying orders. The turnaround time including production and shipping is considered after receiving payment for the order and the approval of the proof or preview image we send you. All proofs are created and emailed within 1 hour.
We have Toddler, Youth, Women, and Adult sizes available, ranging from 2T to Adult 4XL. For every product on our website, you may view the associated size chart to retrieve accurate measurements. If you would like a size not listed on our website, please contact our sales team or order using our CUSTOM SIZES option. We will try our best to meet your needs. For any questions you may contact us 24 hours a day, 7 days a week by calling 1-833-301-6511, emailing sales@sportsgearswagpromo.com, or messaging us on our Live Chat.
Contact our sales team by calling 1-833-301-6511 or emailing sales@sportsgearswagpromo.com and we will try our best to apply your changes as long as your order is not already in production.
Our prices are ALWAYS the lowest in the market for custom apparel. We can assure you that there will be no company in the market that will be able to provide you a lower price and a faster turnaround time than us.
Please visit our Order Samples page to submit an order for samples. Order Samples: https://www.sportsgearswagpromo.com/order-sample We will deliver sample orders within a few business days for you to review our quality and sizing. You can also order one or a few of your exact designs directly from our editor pages as we have no minimum order quantities on most products. Feel free to call us at 1-833-301-6511 if you have any questions.
Please visit the same product type that you would like to reorder. You do not need to find the same design or style. You can disregard the style and colors on our editor page. Please simply add your new sizes, roster (if any), and artwork (if any). Choose the same upgrades as your initial order (if any). Then, mention your old order number in the comments section. We will send you a digital proof in 1 hour for your review after you have submitted your order. The proof will be identical in style and colors to your referenced order while utilizing your latest inputs. If you have any questions on how to submit a repeat order, give us a call at 1-833-301-6511 or message us on our Live Chat.
Yes we create fully custom designs. For assistance, simply leave a comment and submit your order. Upload your custom design or artwork files if available. We can help create and align your order for free. We can create any design. We will email you a free digital proof in 1 hour. Once approved, we will begin production. You can Request Changes as many times as needed via the proof link.
Yes you can! On the checkout page, please select See Design - Pay Later if you prefer to pay after you are satisfied with your proof. We will only begin production once you approve your proof.
Yes we offer free expert design customization assistance. This includes free custom artwork creation and free proofs. Simply leave us a comment. Once you submit your order, we will send a free proof for your review. You can Request Changes before you Approve for Production.
There are no setup or custom design fees. We do not have any hidden fees.
We have the fastest turnaround time in the nation. Standard industry turnaround is 14-30 business days for production and 2-7 additional business days for shipping. However, with us, our turnaround time including production and delivery is as little as 3-7 business days. You may choose the preferred delivery date before submitting your order. We have multiple delivery dates to choose from including free shipping on qualifying orders. The turnaround time including production and shipping is considered after receiving payment for the order and the approval of the proof or preview image we send you. All proofs are created and emailed within 1 hour.
Yes you can save your design prior to submitting an order. Please complete the steps in order on our editor page. Then click the Save Your Design button below the ADD TO CART button. Please enter your email address to save your design. You will immediately receive an email with a link to your design. This link will not expire for 60 days. You may also proceed to checkout and submit your order by choosing See Design - Pay Later. You will not be required to pay until you are ready to approve your proof for production. For questions please call +1-833-301-6511, email sales@sportsgearswagpromo.com, or message us on our live chat
Please visit My Account to create an account. This will allow you to review all past order details, edit saved designs, access saved carts, and review emailed quotes. Your are also able to submit repeat orders from here with ease, view your SGS rewards balance, and much more!
We ensure 100% satisfaction with your order. This optional service guarantees delivery, product quality, service, and satisfaction or your money back. If your order is delivered late, we'll issue a full shipping refund. If no longer needed, we'll take your order back & issue a full refund. If your order is incorrect or damaged, we'll exchange it. We'll prioritize your concerns & resolve any issue in less than 24 hours. If you're not 100% satisfied with your order, we'll take it back & issue a full refund. To learn more, please visit Return Policy.
For third party reselling and drop shipping, we suggest requesting blind shipping. This ensures your order will not contain any packing lists or our company information on the shipping label. Please comment "blind shipping" prior to submitting your order. You may also comment "remove size tags" if you do not wish for us to include our branded size tags on any apparel or accessories.
Our return policy ensures your satisfaction. Some items, like personalized gear, may be final sale. For full details, please visit our Return Policy.
We offer fully customizable designs for all athletic apparel and gear. Add names, numbers, logos, and choose from various colors, fonts, and templates. Options include sublimation, embroidery, and vibrant printing with no minimum order requirement. Our products feature reversible designs, moisture-wicking materials, and durable stitching, available in all sizes. Accessories like hats, socks, and bags are also customizable. Enjoy fast turnaround times, digital proofs, and 24/7 support to bring your vision to life. Learn more by browsing our website or speaking with a live agent!
Our hockey jerseys do not come with a fight strap by default. However, you can request to have it included at no additional charge. Just leave a comment specifying the placement inside the jersey for our Production Team.
To place a bulk order, visit our Bulk Order Program page and fill out the order form. Specify your desired products, quantities, and customisations. Enjoy wholesale discounts on high-quality apparels tailored to your need. After submitting, our team will review your request and provide a quote. For any queries, please call +1-833-301-6511, email sales@sportsgearswagpromo.com, or message us on our live chat

Artwork

Yes you can upload your own logo. We can also suggest logos or emblems for you.
The colors of the proof as shown are approximate and will differ on each computer monitor or mobile screen. However, the color shown on the proof and actual product will be almost identical.
Yes, you can suggest a special font for us to use on your uniforms. The style of all lettering and numbers can be customized to your choosing.
You’ll receive a 5% discount, up to $25 off the base price, when you add the SGS (Sports Gear Swag) logo to your apparel or gear.

Digital Proof

After placing an order, we will send you a free proof of what your order will look like. If you would like to make any revisions to the proof, this is free of charge. We will make as many revisions to your proof as you would like. Once you are 100% satisfied and approve of the proof, we will proceed with processing your order. If you would like, you may cancel your order and request a full refund at anytime before we process your order.
No, you may make as many changes to the proof as you would like.
Simply reply back to the emailed proof that you received and tell us the change you would like to make. We will revise and send you a new proof.
Our average turnaround time is less than 1 hour.
A digital proof is a digital image of how your sports apparel will look. We will show you an image before we start production. You can make as many changes as you like to the digital proof until you are satisfied.
Simply reply to the proof email stating that you confirm the proof layout and then we will start production.
Our expert Designers will center align your text, numbers, and / or artwork by default. We will ensure that your designs are properly aligned. You will be able to reference alignment and positioning on the digital proof you receive after you submit your order. You may request as many changes as you would like until your proof is perfect and ready to approve. If we have any questions, we will always contact you to make sure your designs are properly aligned before we begin production.
Yes! By default our Design Team will center align all customizations added to your order. You may leave special instructions or comments prior to submitting your order. All comments will be reviewed by our Design Team and applied to your order. Our Design Team will create and send a proof for your review in 1 hour after your order is submitted. You are able to Request Changes if needed before you Approve your proof for production. For any questions you may contact us 24 hours a day, 7 days a week by calling 1-833-301-6511, emailing sales@sportsgearswagpromo.com, or messaging us on our Live Chat.

Refunds/Cancellation

You may cancel your order free of charge and receive a full refund if your order is not in production. If the order is already in production, then your order cannot be cancelled due to the production and material cost that we have already incurred.
Please call our sales team at 1-833-301-6511 or email them at sales@sportsgearswagpromo.com and they will assist you with this matter.
If there is a production error please email us pictures of your order at sales@sportsgearswagpromo.com and we will investigate the matter.
If you qualify for a refund and we have already issued the refund to you, the refund normally takes between 5-10 business days to reflect on your account. However, the refund may be processed before this. If you do not see a refund within this time frame, please contact your payment method provider directly.

Payment Information

We accept the following credit cards: Mastercard, Visa, Discover, and American Express. You may also pay with PayPal. The method to pay by check is also available for customers who wish to mail in a check. Purchase orders are accepted for schools, certain non-profit groups, and government organizations.
We do not charge any tax. We also do not charge any other fees.
Visit the order now page and follow the steps to place an order with your specification. Then once you are at the checkout page, enter your shipping and billing information. Below this there will be an option to pay by "Check / PO." Click this option and select submit. You will receive an order number by email. Place this order number on your school’s official PO and email this to sales@sportsgearswagpromo.com.

Shipping & Production

The shipping cost will be provided to you in the Shopping Cart page. The shipping cost varies according to the quantity and desired delivery time of your order.
We ship to all addresses including APO, FPO, and PO Boxes. We suggest shipping to physical addresses for the quickest turnaround time.
After approving of the proof we send you, our standard turnaround time is 2 to 6 business days including production and delivery depending on the delivery date you select.
Almost all of our packages are delivered to our customers on the date specified on their order. For delivery delays, we will prorate any shipping fees you paid for expedited shipping. Shipping may be delayed if the approval process for the proof we send you exceeds 1 business day or the carrier has a delay in their process.
We ship worldwide including domestically and internationally.

My Account

Orders will only be visible in My Account if the email used at checkout (billing or shipping email address) matches the email address used for the My Account login.
Ensure that you are logged in with the same email address used for your billing or shipping email address at the time of purchase. If you used a different email address at checkout, try logging in or creating a My Account with that email address to see your order.
No, but you can log in using the email address used for your order to view it in My Account. For any questions, please call +1-833-301-6511, email sales@sportsgearswagpromo.com, or message us on our live chat
If the checkout email address is already registered, you can log in with that email address by resetting the password to see your order. If not registered, you may need to create a new My Account with the checkout email address. For any questions, please call +1-833-301-6511, email sales@sportsgearswagpromo.com, or message us on our live chat

Tracking

You may call us at 1-833-301-6511, email us at sales@sportsgearswagpromo.com, or message us on live chat and our sales team will give you an update on your order. Also, once the order is shipped, we can send you a tracking number.
Once your order is shipped, we will email you with your tracking number. You may also contact us by calling 1-833-301-6511, emailing sales@sportsgearswagpromo.com, or messaging us on our live chat and our sales team will send you your tracking number immediately.

Special Request

We can split an order across different colors and sizes for the same style. Our website already takes this into effect and offers you the lowest price possible.
Yes absolutely. Simply upload your logos and in the notes section, mention which logos should be assigned to which uniforms and where the placement of the logos should be.
Please go to the order now page and follow the steps to customize your apparel. You may also contact us at 1-833-301-6511, live chat or email sales@sportsgearswagpromo.com if you need any assistance placing an order.
On the order page for your products, please add to the Comments section where you would like your customizations to be placed. If you leave the Comments section blank, our Design Team will place your customizations where they think they would look the best based on their expertise. However, we are more than happy to revise the proof we send you if you are not satisfied with the way it looks before processing your order.
Yes absolutely. Simply add your customizations and in the notes section, mention where you would like to place your customizations on the shorts.
We are NFHS compliant as we are able to follow any specified guidelines provided before production. Simply leave us a comment with the specified height and/or width required for text and artwork on your custom apparel and gear. We can follow any requirements for any league, organization, or institution. We will also state any requirements on your proof for your review before we begin production.

Discounts

Our prices are always the lowest in the market for custom sports apparel. We can assure you that there will be no company in the market that will be able to provide a lower price and faster turnaround time than our company. Depending on the size of your order, we may be able to offer additional discounts.
We do offer discounts for large orders and/or non-profit groups! For large bulk quantity orders we will apply significant discounts. For non-profit groups, we have organization discounts that we will apply. Our prices are always the lowest in the market for custom sports apparel, accessories, and gear. We can assure you that there will be no company in the market that will be able to provide a lower price and faster turnaround time than our company.
We do not price match with other companies. However, we can assure you that our prices are always the lowest in the market for custom sports apparel, accessories, and gear.

Other Questions

We have been in the online customization business for multiple years. We have been the leading provider in custom sports apparel with many satisfied customers. Also, we promote paying by credit card or PayPal so that if there is any issue with your order, you may simply dispute the order with your credit card company or PayPal account to assure your payment will be secured. However, we can ensure you that we will assist you with your order if any error occurs on our end.
We do not have any hidden fees. Our company is transparent on exactly what we charge to our customers. Your charges will be displayed to you multiple times throughout the checkout process before you confirm you order. You will not be charged anything besides what your order total states.
Yes, we ship our products worldwide.
Your shipping address may be subject to import fees imposed by the shipping couriers. Any import fees incurred will be reimbursed. Please pay the import fees, then simply email us a copy of the receipt. We will refund you the import fees immediately and credit the payment method used for your order on the same day.
Please note we do not take any responsibility or ownership for permission to use, reproduce, or apply logos, trademarks, or copyright information. We are not held liable for responsibility for obtaining permission for any copyrights. By agreeing to print any information submitted, we will not be held liable for any copyright on infringement concerns under any circumstance.
Our primary shipping carriers are UPS, FedEx, and USPS depending on your address and order. For PO Box addresses we typically use USPS.

SGS Rewards

SGS Rewards are credits that can be used towards your next purchase to discount the order total. It’s our way of thanking you for submitting a repeat order!
You will earn 5% of the order total (excluding shipping) on all purchases. Your order total includes any coupons or existing SGS Rewards applied. The maximum SGS Rewards redeemable for a given order is $50.00.
SGS Rewards will be available for use once the previous order has been shipped. You will see your SGS Rewards balance in your My Account.
SGS Rewards are calculated based on the cost of your previous order, excluding shipping.
You are automatically eligible to use your SGS Rewards once you complete an order. Your SGS Rewards balance will be made available once your previous order has shipped. Create a My Account to begin using. Please sign up with the same email address used for your previous order. All completed orders from March 23, 2023 onwards are eligible.
You can use your SGS Rewards on any custom order when you have a SGS Rewards balance. Login to your My Account. Then Add to Cart your order. The Shopping Cart and Checkout page will automatically apply your SGS Rewards balance as a credit on your order total.
SGS Rewards expire 6 months after the initial purchase used to generate the balance. You can review your SGS Rewards balance from your My Account.
The maximum amount of SGS Rewards you can apply towards one order is $50.
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